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Neighborhood House
Portland, OR
Posted: 11 May 2017

Through dynamic and strategic leadership, the executive director inspires and guides the organization in achieving its mission and meeting evolving community needs. The ED has primary responsibility for executing all activities and programs of Neighborhood House in accordance with the goals and policies established by the board of directors. The executive director is supervised by the board of directors through the president of the board.

Essential Duties and Responsibilities

Community Relations / Partnership Development / Advocacy

  • Serves as the lead ambassador for the organization and a champion of people living in poverty in Portland, communicating about the impacts of poverty, Neighborhood House, and its programs in a way that is compelling and in compliance with Neighborhood House policies, procedures, strategic goals, and current messaging.
  • Maintains and develops a broad spectrum of individual, private sector, and government relationships at the local, state, and national levels that lead to increased awareness of Neighborhood House and increased partnerships and resources for Neighborhood House, improving the organization’s reach, quality and volume of services, funding, and efficiency.
  • Speaks publicly to large and small audiences in a compelling way.
  • Participates in local, regional, and state committees, councils, advisory boards, and community groups, representing Neighborhood House programs, positions, and constituents.
  • Keeps the board, staff, and key stakeholders apprised of current legislation and industry developments that affect Neighborhood House’s ability to raise and allocate essential resources.

Fundraising and Communications

  • Cultivates relationships with key individual donors and business partners, in collaboration with the associate director for development and communications and board members.
  • Oversees the development and implementation of annual and long-term fundraising plans to increase resources and grow the organization.
  • Develops and maintains relationships with public and private funding sources to position the organization well for successfully receiving funding.
  • Ensures the development and implementation of an annual communications plan that reinforces the organization’s fundraising, program delivery, and advocacy efforts.

Financial and Administrative Management

  • Provides leadership to ensure the financial sustainability of Neighborhood House.
  • In partnership with the director of finance and associate director for development and communications, leads the strategic development of a diversified funding base that supports organizational and community priorities.
  • Ensures the organization produces sound budgets and sends timely financial statements to the board of directors.
  • Works closely with the finance committee and board of directors to monitor financial health and provides strategic financial direction.
  • Ensures compliance with all applicable federal, state, and local rules and regulations governing the operation of nonprofit agencies and the use of government funding.
  • Ensures there are clear, up-to-date crisis management policies and procedures in place and that the appropriate people are trained to comply.
  • Ensures effective financial management through selection and supervision of qualified financial management and other administrative staff members who are directly responsible for establishing and maintaining effective systems.

Organizational Culture / Staff Leadership / Equity and Inclusion

  • Hires, supervises, supports, and sets clear expectations for director-level staff members.
  • Ensures the management team works effectively together and provides collaborative, strategic leadership for the organization.
  • Works in partnership with the management team to maximize staff morale and productivity and create opportunities for employee development, advancement, and growth.
  • Works with staff to create an organizational culture that embodies the organization’s values, promotes diversity and equity, is welcoming and inclusive to all, and ensures the organization provides culturally appropriate services.
  • Serves as a role model for how to create a positive and engaging work environment.

Board of Directors

  • Provides support to board members to enable them to fulfill their responsibilities and successfully govern the organization. Provides data, information, and expertise to support the board in making strategic, governance, and policy decisions.
  • Works with the board of directors to ensure all members feel included and can meaningfully participate in all board meetings and activities.
  • Participates in board meetings and on board committees as requested.
  • Works with the board of directors to recruit and maintain an active and committed group of board members.
  • Collaborates with the board of directors to regularly evaluate and revise as necessary the organization’s policies.
  • Clearly communicates the needs and major accomplishments of the organization to the board both verbally and in written reports and data.

Program Management

  • Ensures the provision of quality, mission-driven, results-oriented programming that maximizes resources.
  • Promotes and supports the delivery of culturally appropriate services.

Strategic Planning and Implementation

  • Collaborates with the board of directors to regularly evaluate and revise as necessary the organization’s mission, vision, and values.
  • In conjunction with the board of directors and staff, leads the development, implementation, evaluation, and maintenance of a strategic plan.
  • In conjunction with staff, ensures that annual work plans are developed and implemented to meet the goals set forth in the strategic plan.
  • Oversees the research, analysis, and implementation of new initiatives. This could include social enterprise and other fee-for-service opportunities, which the board is interested to pursue.

Other Responsibilities

  • Creates, maintains, and complies with the organization’s policies and procedures and ensures all employees do so, as well.
  • Fulfills other duties as assigned by the board of directors.


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