Episode 35 of the More than Health Care: A Community Health Conversation podcast is now available on the Alliance for Strong Families and Communities’ website and on Apple Podcasts, Google Play, and Spotify. Every other week, a new episode uncovers keys to collaboration and holistic health in pursuit of improved health outcomes and lower costs for all.
Phil Basso is the former director of organizational effectiveness for the American Public Human Services Association (APHSA), a bipartisan, nonprofit membership organization representing state and local health and human service agencies. APHSA works to influence policies and practices that support the individual’s health and well-being by connecting its members to national policymakers and human-serving organizations in the health and human services sector and key partners in education, housing, employment, and others.
Basso joined APHSA in 2003 and brought a wealth of experience gained while working for Fortune 500 companies in investment banking, the computer industry, legal information services, the credit card industry, and more. His previous expertise centered on facilitation and consulting in support of company human resources business strategy while also developing new approaches. This background allowed him to bring new insight and a corporate perspective to APHSA, where he works in the field with the organization’s member agencies, and when appropriate their community partners, to improve their operations by sharpening their organizational effectiveness to meet targeted goals. To date, Basso has partnered on over 130 projects in over 30 states.
Over time, APHSA evolved its reach from regular strategic planning and practice model development to value curve progression, which then led to ecosystem development. That had a very positive effect, explains Basso, “Instead of working with just one agency, we've begun working with all the community partners around that table. And with that sort of approach to governance to do collective impact work within specific communities.” In fact, Basso says that nearly 75 percent of APHSA’s current portfolio is focused on working at the community level in multidimensional partnership settings.
Basso knows that partnerships between the health care and community-based sectors are essential to provide all needed resources while also bringing value to the organizations involved. To do this means finding common ground that allows for an in-depth evaluation of collective service arrays and analytics between partners to set paths that will provide downstream benefits. This is where Basso believes the value curve acts as a lens to sharpen the focus on what needs to be achieved for each organization’s success that ultimately benefits the communities served by their collective effort.
About the Podcast
While many are realizing that collaboration and holistic approaches are the solution, the health care and human services sectors are struggling to find the right formula to realize the full potential. The More than Health Care podcast is designed to help organizations overcome barriers to partnerships resulting from cultural differences, financial pressures, and rules and regulations.
In addition to showcasing inspiring examples of integration from across the country, featured experts will expose the myths, misconceptions, and shortcomings of efforts to address the social determinants of health through collaboration across sectors.
This podcast is presented by the Alliance for Strong Families and Communities, Ascentria Care Alliance, and Beech Acres Parenting Center, and KVC Health Systems. Cohosts Jill Huynh, vice president of new business development at Beech Acres, and Tim Johnstone, executive vice president of community services at Ascentria, and producer Erin Keltner, vice president of clinical services for KVC West Virginia, work at the intersection of health and human services, bringing the expertise and practical experience to uncover key takeaways for improving health care and human services integration.
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