How to Become a More Age-Inclusive, Intergenerational Organization

Begin developing your organization’s plan to actively recruit, include, and engage people from all generations with this comprehensive assessment, set of action steps, and resources developed with insight from sites in the Second Acts initiative. The assessment and action steps will encourage your organizations to think about several different factors, referred to as levers, that contribute to their inclusivity:

  • Senior leadership
  • Management
  • Board of directors
  • Community
  • Data
  • Organizational culture and learning environment

How to Use this Toolkit

  1. Begin by completing the “How Age-Inclusive and Intergenerational is your Organization?” assessment. This will help your organization focus and prioritize efforts. If you choose not to take the assessment, download the toolkit and review the descriptions of the six levers and determine areas of highest importance.
  2. After prioritizing your initial focus on one or two specific levers, review the toolkit to choose a couple of action items within those levers to advance and operationalize.
  3. Use the toolkit’s resources to further support your integration efforts. Each of these resources are intended to provide easy to follow instructions and checklists.

Download toolkit


About Second Acts


In America, 11,000 individuals with a tremendous amount of skill and expertise turn 65 every day. Through its intergenerational initiative Second Acts for Strong Communities, the Alliance for Strong Families and Communities is uniting a cohort of 10 organizations and greater member network around best practices and new approaches for engaging and leveraging older adult talent. There are three major components to the initiative:

  • Implementing an intentional encore human capital approach at demonstration sites
  • Building a learning community and creating resources
  • Embedding encore talent as a human capital strategy within the Alliance network

Each site in the Second Acts for Strong Communities cohort will retain one grant-funded fellow, age 50 or older, who will provide leadership on the project and support the recruitment and placement of additional encore talent. Working in a learning cohort, the leaders and encore talent from the sites will share insights and experiences resulting from their activities. Together, the cohort will gather knowledge, create replicable tools and materials, and build a network of ambassadors to scale intergenerational models through the Alliance network and nonprofit and public human-serving sectors.

The Alliance and will provide the infrastructure for the learning community by providing virtual and in-person knowledge sharing opportunities.

Cohort Sites

  • Alpert Jewish Family & Children's Service in West Palm Beach, Florida
  • Ascentria in Worcester, Massachusetts
  • Child & Family Service in Ewa Beach, Hawaii
  • Family Foundations in Jacksonville, Florida
  • Grace Hill Settlement House in St. Louis
  • BakeRipley in Houston
  • Lad Lake in Dousman, Wisconsin
  • OhioGuidestone in Berea, Ohio
  • Rockford Housing Authority in Rockford, Illinois
  • United Neighborhood Houses of New York in New York Partnership is building a movement to tap the skills and experience of those in the second half of adulthood to improve communities and the world. It is an information and best practices resource for a growing network of organizations. has worked closely with the Alliance to develop the program design of Second Acts for Strong Communities. The organization serves as thought partner, consultant, and technical assistance provider. logo