The Solutions Showcase is uniquely designed to provide conference participants with an exclusive opportunity to evaluate solutions and ask questions in a low-pressure environment. Using a speed networking format, participants will learn about innovative solutions and proven models to increase operational efficiency, improve outcomes and achieve systems change. Presenters will share new products, services or data, and answer your questions during a series of multiple, short rounds. Come experience variety and liveliness at this interactive session. 

Solutions:

  • Alliance for Strong Families and Communities: Expand Your Capacity and Save Money
  • Casebook PBC: Helping Those that Help Others with Technology
  • MPOWR: Collective Impact and Technology: What’s Needed for Individuals & Organizations to Achieve Common Goals 
  • Trillium Group: Keep America Well! Trillium Group’s Radical Community Engagement Strategy Aims to Fight Stigma and End Discrimination Across the U.S. 
  • Brown & Brown Insurance: Insurance for Abuse and Molestation: A Looming Crisis
  • Boys Town: Cause Real Change in School Culture: Make Connections and Build Competencies

Insurance for Abuse and Molestation: A Looming Crisis

Claims for physical and sexual abuse are rapidly increasing, which is causing insurers and re-insurers to potentially drastically limit the amount and type of protection available, in addition to substantially increasing premiums. This presentation will discuss why there is a problem, review the insurance company’s likely response, and help participants develop strategies to best position their organizations to deal with the crisis. 

Learning Objectives:

  • Why there will be problems obtaining this necessary coverage
  • How major insurers in this area will be addressing the problem
  • Develop a strategy to best position your organization

Presenter:

  • David E. Lewis, senior vice president, Brown & Brown Insurance of Lehigh Valley 

Cause Real Change in School Culture: Make Connections and Build Competencies

There is national concern about the problems of school safety and disconnected youth, and there is evidence to show that improving school climate and culture is the most effective solution.  

For more than 30 years, Boys Town education experts have partnered with educators to create safer, more effective learning environments. It is a partnership that involves onsite assessments, hands-on training, and ongoing coaching and consultation services. The goal is to help every student reach their full potential by reducing disruptive behaviors and empowering students and adults with tools for success. A healthy school culture reduces discipline referrals, increases learning opportunities, and improves safety and educational outcomes.

This presentation will focus on the Well-Managed Schools Model, its core components of social emotional skill development, and the importance of building relationships with students. Additionally, presenters will share data from schools that have successfully impacted their culture by implementing the Well-Managed Schools Model. This presentation will be conducted by Boys Town’s National Training Department personnel who have experience working with hundreds of schools across the country.  

Learning Objectives:

  • How using a specified, evidence-based curriculum to teach social emotional skills can lead to a safe learning environment with reduced reliance on exclusionary discipline
  • Strategies to make connections with students who are disconnected from school
  • The impact (data) on school culture after implementing Well-Managed Schools Model

Presenters:

  • Scott Hartman, senior director national community support services, Boys Town (@BT_Ed)
  • Susan Lamke, director national training, Boys Town (@BT_Ed)

Expand Your Capacity and Save Money 

This presentation will showcase how the Alliance for Strong Families and Communities’ new back-office operations offerings are helping organizations more efficiently and effectively meet their administrative needs. These new service offerings provide a support structure that allows organizations to focus on direct service to their communities.

The Alliance’s best-in-class administrative services feature a variety of finance, human resources, expense management and risk management products including:

  • Accounting and bookkeeping services
  • Employee benefits and administration (medical, dental, vision, life, and disability insurance, etc.)
  • Employee assistance programs (EAP)
  • Cost-effective background screening solutions
  • Retirement planning programs
  • Payroll processing
  • Unemployment tax program
  • Group purchasing and expense management consulting  

By partnering with the Alliance, community-based organizations can outsource various financial and administrative duties for which internal capacity and resources may be limited. These services, delivered directly through the Alliance and key partners, can be selected and packaged according to an organization’s specific needs. 

Learning Objectives:

  • Solutions available to help your organization save money and increase capacity so you can focus on advancing your mission

Presenter:

  • Lenore Schell, senior vice president of strategic business innovation

Helping Those that Help Others with Technology

Software as a service has revolutionized many aspects of modern life. These same tools can now be used by human services to help others by providing greater understanding of needs and sharing information. This brief session will help attendees to discover how systems can be designed with the user in mind to help increase operational efficiency. Through a live demonstration, attendees will experience how technology can give agencies and providers the tools to see participants with a holistic view and share information quickly to deliver service.

Learning Objectives: 

  • How to increase efficiency with a user-focused system 
  • Understand how technology can provide a holistic view of participants 
  • Deliver results faster with online tools

Presenters:  

  • David S. Donovan, solutions consulting manager, Casebook PBC 
  • Brian Johnson, executive vice president, Casebook PBC 

 

Collective Impact and Technology: What’s Needed for Individuals & Organizations to Achieve Common Goals

MPOWR is a brand that develops software solutions enabling organizations and individuals to improve outcomes and achieve systems change. Two software products are offered in this pursuit: MPOWR Envision & MPOWR Engage.

MPOWR Envision is an enterprise strategic planning and execution software platform that allows individuals to directly support the organization. For non-profits, MPOWER Envision enables effective execution of strategic plans contributing to community alignment, engagement, and continual funding to support their organizations. This software allows such organizations to coordinate and align the many different elements that contribute to achieving organizational objectives. Because of this, they are more effective at driving results and positive community outcomes with features such as:

  • Common mission, vision and values to drive planning
  • Visibility on benchmarks and goal health
  • Documenting plans & actions in direct support of strategy
  • Notifications and scheduled email digest
  • Centralized system with access to tactical execution

MPOWR Engage is an enterprise collaborative case management software that allows organizations to directly support individuals. The web-based product is built on the framework of Collective Impact that helps communities achieve the systems change necessary to tackle complex issues. True support of individual participants is realized when collaborating agencies leverage common technology and share data in a secure and compliant environment. MPOWR Engage delivers all of this with: 

  • Participant centered design
  • Configuration customized to the organization
  • Shared participant achievement plans
  • Closed loop referrals

Learning Objectives:  

  • Discover how the intersection of person and place is fueled for success with technology that aligns organizations and individuals in pursuit of stated objectives.
  • Understand how easy web-based enterprise software can bring strategy to life, and allow the entire organization to execute against common vision and goals.
  • See how collaborative groups of social service organizations can work together on behalf of individual participants by using secure data and common technology.

Presenter: 

  • Eric Vance, director of business development, MPOWR

 

Keep America Well! Trillium Group’s Radical Community Engagement Strategy Aims to Fight Stigma and End Discrimination Across the U.S.

Keep Oregon Well (Powered by Mental Health Matters) is a public advocacy campaign and social movement designed to reduce stigma surrounding mental and behavioral health, build a trauma-informed community, and give people the opportunity to learn more about mental health while standing with those who may be struggling with theirs. Mental Health Matters is a multi-media public advocacy campaign and coming out social movement centered around joy and hope — bringing together high-profile athletes, musicians, radio and television personalities, movie stars and celebrities, social groups, and people with lived experience to end discrimination and fight stigma. Trillium Group’s model has combined the power of radio, tv sports and entertainment to educate and engage young people on the topic of mental health. The campaign is tailored to individual communities and reflects the local flavor, color, and heart of each state’s people. In Oregon the campaign is called Keep Oregon Well, tapping into the existing social movement and branding around Keep Portland Weird. We started conversations, planted seeds and used the power of pop culture, music, and social media influencers to break down the stigma related to mental health issues. Now the Trillium Group Impact Team is expanding this radical community engagement model into other communities across the U.S.!

Learning Objectives:  

  • Why anti-stigma work is good business for any community
  • Rates of suicide in the U.S. and the CDC recommended interventions
  • Collective impact approach to community engagement
  • Why having a trauma-informed community matters
  • Meeting people where they are at to build community resilience

Presenters:

  • Kim Scott, CEO, Trillium Group and co-founder, Keep Oregon Well
  • Caitlin Young, resilience consultant, Keep Oregon Well 

David E. Lewis
Senior Vice President
Brown & Brown Insurance of Lehigh Valley

Dave E. Lewis is a national account executive for Brown & Brown Insurance of the Lehigh Valley. In this role, he is currently responsible for insurance sales and serve to health and human services organizations throughout the country. He has been actively engaged in the insurance industry for more than 30 years. In addition to his responsibilities to his clients, Lewis also acts as a liaison with several trade organizations that endorse Brown & Brown of the Lehigh Valley.

Prior to joining Brown & Brown, Lewis worked as an underwriting supervisor at several major insurance companies. He holds an undergraduate degree from Susquehanna University and a master’s in business administration from Lehigh University. He has an associate’s in underwriting designation.

Scott Hartman
Senior Director National Community Support Services
Boys Town
@BT_Ed

Scott Hartman combines 28 years of practice in the fields of education and human services with research, practical strategies, and humor to promote/support the Boys Town Education and its positive impact on children, families, and communities. He has held positions as a classroom teacher, an education consultant, and has provided leadership and direction in Boys Town National Training and Evaluation programs, including Program Audit, to ensure quality and fidelity to Boys Town’s model of care.

Susan Lamke
Director National Training
Boys Town
@BT_Ed

Susan Lamke has 20 years of experience training and consulting to schools, agencies and individuals across the country implementing the Boys Town Education Model. She has coauthored several books regarding behavior management in schools, including Specialized Classroom Management, Safe and Healthy Secondary Schools, and Well-Managed Schools.

A bachelor’s in elementary education and a master’s in family and youth services, along with her teaching experiences, provide Lamke with the understanding and knowledge to support others in implementing the model to strengthen school culture and improve student outcomes.

Lenore Schell
Senior Vice President of Strategic Business Innovation
Alliance for Strong Families and Communities

Lenore Schell is the senior vice president of strategic business innovation for the Alliance for Strong Families and Communities. 

A passionate, energetic, and results-driven professional, Schell leads the organizations efforts to diversify its revenue streams and provide leadership to drive innovation. She is responsible for influencing the development of and the launch of a business offering portfolio that differentiates the Alliance, increases revenue, and enhances Alliance network member value. 

In her previous role at the Alliance, she was responsible for leading the Alliance network engagement, marketing, and information technology efforts, which included the effort to build a comprehensive account management system. Schell implemented rigorous processes for applying data and predictive analytics to strategically grow the Alliance network, achieve higher member engagement levels, and industry-leading retention levels.

Prior to joining the Alliance, Schell was the director of provider operations for DentaQuest, a leading dental benefits administrator. While at DentaQuest, Schell was responsible for the day-to-day operations of the Provider Operations division. This included the credentialing and re-credentialing of 35,000 providers in the DentaQuest networks, enrollment in claims processing systems, and committee support.

As director of operations for Direct Supply, the nation’s leading supplier of equipment and e-commerce systems to the senior living industry, Schell served as a member of the senior leadership team of DSSI, a strategic business unit within Direct Supply. In this role, Schell led the Operations division.

During her tenure at DSSI, she developed a project management discipline and consistent use of implementation project plans, issue tracking, and project status reporting across the division, created and implemented a post-implementation client satisfaction survey process, and developed a formal hand-off process from implementation to operational steady-stat.  

Schell also has extensive banking industry experience including specific work in acquisition integration management, product management and marketing, human resources, information controls, branch automation, and outsourcing and support services management.

She earned a bachelor’s in computer science from the University of Pittsburgh, Johnstown, and has completed other training such as University of Wisconsin Milwaukee – Strategic Management Development and DentaQuest University Leadership Development Program.

David S. Donovan 

Solutions Consulting Manager 
Casebook PBC 
@CasebookPBC 

David Donovan has been serving government since 1985 with roles in technology, operations, and agency direction. He has worked with a number of technologies ranging from green-screen mainframes to nuclear reactors. With Casebook PBC, he handles communications and outreach providing insight into the solutions offered by this mission-based organization. 

Brian Johnson 
Executive Vice President 
Casebook PBC 
@CasebookPBC 

After a decade of work in municipal government, Brian Johnson made a move to the public safety and justice software field. He was introduced to Casebook and the challenges facing human services practitioners while working together with the Casebook team at a Stewards of Change event. Soon thereafter, Brian joined the Casebook team and has more recently moved into an executive leadership role with the company.

Eric Vance
Director, Business Development
MPOWR
@mpowrsolutions 

Eric Vance is the Director of Business Development for MPOWR, a division of SupplyCore. He has served in this role since February of 2017. Prior to joining SupplyCore, Eric was in public education for 15 years as a teacher and administrator. Following his tenure in education, he served as an educational consultant and sales representative for software solutions in the K-12 educational market. Eric is responsible for leading the marketing, sales, account management, and technical support teams for the MPOWR software solutions. Eric’s background in educational leadership is instrumental in his guidance and support of community transformation initiatives. Eric has a masters of arts in educational leadership from Aurora University and a bachelor’s of science from the University of Illinois Urbana-Champaign.

Kim Scott
CEO, Trillium Group 
Co-Founder, Keep Oregon Well
@KimScottOregon  

Kim Scott is responsible for providing executive leadership for all Trillium Group operations. He provides direct supervision to the organization’s Chief Executive Officers, and leadership in the development of organizational policy and procedure, compliance with national accrediting bodies, and program and business development activities. Kim is committed to the health and well-being of Oregon’s children and families. He has dedicated his life’s work to making the world a safer, more supportive place for ALL people to thrive. Mr. Scott has presented at conferences for the Child Welfare League of America (CWLA), Oregon’s Children & Adolescent Residential Psychiatric Programs (CHARPP), the Council on Accreditation (COA), and the University of Southern Florida’s Research & Best Practice conference. He has provided quality assurance, accreditation and electronic record consultation for mental health agencies in Oregon and Alaska. Over the past few years, Kim Scott and his team at Trillium have adopted a trauma-informed lens to the work of the organization. Understanding the profound impact that trauma and stress have on individuals, families, organizations, systems, communities, and all human systems has led Trillium down a path toward creating a network of trauma-informed community partners determined to change the conversation about people and problems from, “What’s wrong with you?” to “What has happened to you?”  Trillium’s “Keep Oregon Well” campaign was launched in 2015, with initiatives involving poverty, equity, inclusion, and safety in the pipeline for the coming year.

Caitlin Young 
Resilience Consultant
Keep Oregon Well  

Caitlin Young is a licensed Marriage and Family Therapist, mental health advocate, trauma survivor, yoga instructor, community organizer, and trauma informed care organizational trainer. She began her mental health career at Trillium Family Services as a school-based therapist in East Portland working with elementary and high school clients and families. Ms. Young seeks to increase resilience through building trust from the inside out. She currently serves as the Resilience Consultant with Trillium and the Keep Oregon Well advocacy campaign and leads the Oregon chapter of the National Building Community Resilience Collaborative. Ms. Young is a Peer Certifier in the Sanctuary Model of Trauma Informed Care and facilitates Trauma-Informed training's for mental and behavioral health professionals, executive leaders, and community partners. She presently chairs the Impact Subgroup at Trillium Family Services, which houses Equity and Inclusion work with the largest provider of mental and behavioral healthcare for youth in the state of Oregon. Ms. Young earned her masters of science in couples and family therapy with a specialization in systems theory and trauma healing from University of Oregon and received her bachelor’s in sociology and applied psychology from the University of California Santa Barbara.