A variety of leaders in the digital workforce solutions field will come together for this panel to stimulate thinking on why and how to leverage technology as an employee recruitment, engagement, and retention tool.

Melissa Alvares will discuss how expectations around technology use in the workplace are continuing to rise. She'll explore the digital experience of employees and highlight key areas where organizations can use technology to attract and retain top talent.

Erik Marsh will discuss the drive toward digital, which refers to the current trend of technology advances in the workplace that are transforming organizations in terms of their systems, processes, and people. This presentation by DATIS will discuss ways for organizations to embrace technology to help better achieve their mission, while also promoting employee engagement by providing employees with the tools they need to be more strategic and successful within their positions.

Jarrod Dungan will explore technology tricks of the trade to improve productivity, efficiency, and effectiveness for providers specifically working in the field. He will explore how implementing technology-oriented solutions in behavioral health care primarily depend on the ability of the organization to identify specific barriers to the business model, the opportunity/cost value corresponding to these barriers, and plain-language technology solutions that would alleviate the barriers.

Learning Objectives

  • Staff expectations and the importance of digital technology in today's intergenerational work environment
  • Recruiting, retaining, and developing digital talent
  • Areas of behavioral health services provision that can benefit from technological innovation
  • How digital solutions and the drive toward digital can increase efficiency, satisfaction, engagement and cost-effectiveness

Presenters: Melissa Alvares, director of marketing, Sparkrock; Jarrod Dungan, director of business technology, KVC Kentucky; and Erik Marsh, CEO of DATIS

Connect on Twitter: @sparkrockinc @erikmarsh_usa

Melissa Alvares
Director of Marketing

Melissa Alvares truly believes that technology can change the world for the better, and loves that she gets to see that in action every day at Sparkrock. She’s been involved in building computer labs and teaching technology skills in rural Rwanda and Uganda. She currently leads a team of millennials and has created Sparkrock's Culture Code to help drive employee engagement.

Erik Marsh

In his leadership role with DATIS, Erik Marsh's focus has been delivering value, productivity and efficiencies for organizations through human capital management software. Marsh graduated from Indiana University, Bloomington with a bachelor’s in finance. After graduation, he worked for five years in various financial roles before joining Oracle, where he worked for 15 years. With over 20 years of experience in finance and software, Marsh combines this knowledge to help organizations implement best-in-class technology that drives innovation and growth.

Jarrod Dungan
Director of Business Technology
KVC Kentucky

Jarrod Dungan is the director of business technology with KVC Kentucky and has led the efforts of infusing innovative technological solutions into community-based behavioral health and child welfare services for KVC since 2004.

Dungan graduated from Transylvania University in 2004 with a bachelor’s in philosophy. He is a self-taught software engineer and technology implementation expert who has pulled upon his training and interest in social philosophy to develop technological solutions aimed at increasing efficiency and effectiveness of community-based services across a large geographical area.

Dungan has been the driver of a number of business-defining technology projects for KVC Kentucky including the development of an internal electronic medical records platform and a multi-state video conferencing platform designed to increase access to therapeutic and educational services for children in foster care in Kentucky and West Virginia.

Currently, Dungan focuses on business development, financial management, and innovation for KVC. He regularly presents at conferences on behavioral health and child welfare on topics concerning the effective management of community based services through the use of technology, data, and decision making. He regularly participates in public working groups that focus on financial and programmatic improvements to Kentucky’s child welfare, behavioral health, and public health initiatives.