April 18 at 6 p.m. CT-April 20 at Noon CT


  • $375 for members
  • $475 for nonmembers
Register Online


As our sector continues to adapt to our ever-evolving world, we must do so in a way that ensures the health of our organizations and a positive culture. This roundtable will focus on the COO's role in promoting organizational health and culture to optimize performance and achieve key goals. It will include discussions on the following:

  • Approaches and strategies for adaptive strategic planning
  • Effective staff engagement strategies
  • Creating an organizational culture that promotes equity
  • Addressing the mental health needs of direct service staff

Attendees will also have an opportunity to engage in additional discussion on top of mind challenges and opportunities with their peers.

The Alliance for Strong Families and Communities' COO Roundtable is the premier peer learning and networking opportunity for senior executives, including COOs and vice presidents, who are responsible for operations within a human-serving organization. The roundtable’s sessions are delivered by colleagues and industry thought leaders who understand the unique challenges and opportunities of nonprofit organizations.


Wednesday, April 18

6:30 p.m. Networking Dinner

Thursday, April 19

8-9 a.m. Breakfast
9-9:30 a.m. Welcome & Introductions
9:30-10 a.m.
National Imperative Update
10-10:10 a.m.  Break
10:10-Noon  Staff Engagement and Retention
Noon-1:15 p.m.  Lunch
1:15-2:15 p.m.  Strategic Planning
2:15-2:25 p.m.  Break
2:25-3:25 p.m.  Infusing Innovation and Creativity
 3:25-3:35 Break
3:35-5 p.m.  Real Talk: What’s Keeping You Up at Night?
5:30-6:15 p.m.  Networking Reception

Friday, April 20

8-9 a.m.   Breakfast
9-10:30 a.m.
  CEO/COO Dance Party 
10:30-11:30 a.m.   Wellness Needs of Direct Service Staff
11:30 a.m.-Noon
  Key Takeaways & Next Steps


Choices Coordinated Care Solutions
7941 Castleway Drive
Indianapolis, IN 46250


Hyatt Place Indianapolis/Keystone
9104 Keystone Crossing
Indianapolis, IN 46240

The Alliance has arranged a special room rate of $139 for single or double occupancy, plus applicable taxes. Make reservations online, or call the hotel at 317-843-0064 by March 23, 2018 and mention the Alliance COO Roundtable to receive the discounted rate. 

Contact Ann Koerner, associate at the Alliance, with questions or for more information.