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Family Services is seeking a full-time therapist to work with Women's Recovery Journey, an innovative program serving women with co-occurring disorders and their families.
The Alliance is looking to hire a seasoned professional (age 50-plus) into a grant-funded, 1,000 hour-per-year part-time fellow position to support our participation in Encore.org’s national campaign Generation to Generation and the oversight of the Alliance’s Second Acts for Strong Communities initiative.
This is an opportunity for an experienced professional to explore a new work environment, make new connections, engage with a diverse network of social sector organizations, and acquire new skills. This is a one-year stipend position, with the possibility of extending one to two years.
The Generation to Generation campaign and Second Acts initiative have the following aims:
- Increase the number of paid and unpaid opportunities available for adults age 50-plus (“encore talent”), working to improve the lives of vulnerable children and youth within the human-serving nonprofit sector.
- Grow the number of intergenerational organizations within the Alliance network (organizations that support both intergenerational workforces and intergenerational programming in their community).
- Increase national/network awareness of and interest in creating “encore” opportunities in support of youth through targeted marketing efforts.
Last fall, the Alliance implemented 10 Second Act demonstration sites within its 450-member network, all working to actively leverage older adults in its workforce and direct service programs. Over the next two and a half years, the Alliance and its evaluation partner will assess the viability and impact of these older adult-focused human capital talent models, and create a framework for bringing the initiative to national scale.
This fellow will support the Alliance to meet the goals of the initiative by:
- Supporting program operations: Assisting the director of intergenerational initiatives with implementation, maintenance, and overall administration of the Second Acts initiative across the Alliance membership. This person will use their knowledge and experience to provide technical assistance and one-on-one coaching across our 10 sites to help members work through culture-building issues, recruiting techniques, onboarding, management approaches, and marketing strategies to help our sites effectively integrate encore talent into their human capital strategies.
- Building Alliance home office capacity: Work with Alliance human resources and leadership team to assess and identify Alliance human capital needs and talent development opportunities.
- Assure quality services are provided in accordance with the agency’s mission.
- Actively pursue strong relationships with community partners including the Alcohol, Drug Addiction, and Mental Health Services (ADAMH) board, county and state officials, other funders, and constituents.
- With the help of staff, consumers, the board of directors, and community partners, the CEO will develop and implement a strategic plan that addresses an array of services in keeping with community needs, both current and anticipated, and maximizes potential funding sources.
- Oversee the agency’s conversion to Ohio’s Medicaid coding system.
- Provide leadership for the agency’s staff, inspiring a positive work environment.
- Provide the necessary vision and leadership to staff and the board in order to carry out New Horizons’ mission of “Improving health and well-being through quality mental health care and effective community partnerships."
- Hold primary responsibility for managing the budget, ensuring sustainable, diverse funding streams and staff accountability in providing services, with the assistance of the chief financial officer.
- Continually assess organizational capacity and capabilities in relation to strategic priorities.
- Attract, retain, and engage effective employees.
- Maintain a work environment that fosters employee excellence, a healthy culture of collaboration, continuous improvement, and mutual respect in order to ensure a commitment to the organization’s mission and high-quality services to all clients.
- Serve as an advocate for New Horizons’ constituents and programs with community leaders, the ADAMH board, and the public in general.
- Explore an active fundraising component to increase the New Horizons Endowment Foundation to support identified needs.
FEI, an established national employee assistance program (EAP) seeks an energetic, personable professional for a representative position in our beautiful new Downtown Milwaukee office.
This position is part of our EAP services center team and reports to the manager and chief operating officer. During daytime business hours, the employee assistance representative helps the team respond to telephonic or email requests from people using the EAP benefit provided by their employer for such services as brief counseling, legal and financial consultation, or finding resources for child or dependent care, higher education, adoption, or others.
This position is located in Milwaukee, Wisconsin. Applicant must participant in an on-call rotation and be willing to travel to customer locations in Wisconsin and U.S.
FEI seeks an ambitious candidate with post-graduate experience to join a behavioral health team of employee assistance program (EAP) and crisis management professionals providing account management services to corporate and government organizations.
- Provide oversight on implementation of new contracts
- Process supervisor referrals
- Facilitate EAP orientations
- Prepare tabletop exercise trainings
- Prepare compliance hotline reports
- Update monthly operating report
- Participate in client companies’ open enrollments and benefit fairs
- Coordinate response to critical incidents
- Other duties may be assigned
This position is located in downtown Milwaukee and reports to the chief operating officer. Applicant must participant in an on-call rotation and be willing to travel to customer locations in Wisconsin and U.S.
The chief operating officer (COO) will be joining a healthy, high-performing organization with a collaborative executive leadership team (ELT) and an organizational-wide team culture. The COO’s principle goal will be one shared with the ELT to accelerate the excellence, distinction, and influence of our strategic action network of members at this historic and disruptive time in our field and sector. The Alliance understands that without a strong, growing, and distinct network, it doesn’t have a vehicle through which it can achieve its vision, mission, and goals.
The current ELT includes the CEO, COO, president of FEI, senior vice president of public policy (located in Washington, D.C.), senior vice president of knowledge leadership and innovation, senior vice president of network engagement and development (which includes marketing and communications), and chief financial officer.
The Alliance completed a year-long strategic visioning and planning process in 2016, facilitated by the internationally respected firm FSG. This member-led and engaged process culminated in the Alliances’ aspirational Theory of Change. The ELT, with full staff engagement and input from our board of directors, has created a comprehensive strategic playbook that is guiding us in our implementation of this Theory of Change.
Our previous COO was a key member of the Alliance ELT. His portfolio was to facilitate day-to-day operations and lead critical projects and initiatives that were central to shaping the Alliance’s new agenda. He earned the trust of the CEO, team members, the board, and the membership as an effective, collaborative colleague and leader.
Looking to the future, CEO Susan Dreyfus and the ELT have concluded that empowering the next COO to assume broader managerial and leadership responsibilities; enhance the capacity, agility, creativity, and accountability of the ELT to achieve a shared and collective oversight of the organization; better leverage the CEO’s leadership of and support from this team; and maximize the CEO’s focus on overall strategy, innovation, and engagement with members, policy makers, collaborators, the public, and the board is the best way to realize maximum execution and results which are crucial to the Alliance’s future success
The Alliance has an ambitious and achievable agenda, limited resources and time, and a willingness to innovate and adapt to proven best practices. Top candidates for this position will be welcomed to an honest and open dialogue, to establish a common understanding of the strengths and challenges to this organization, and to have an opportunity to demonstrate how to shape a common commitment to the best and most impactful performance we can achieve so that, with and through our network, we can ensure the social sector is strong and deeply impacting the challenges of our times.
Approximately 15 to 25 percent of national travel is expected annually.
FEI has an opportunity for a licensed, experienced professional for our telephonic EAP Services Center. This is a part-time, non-benefit position for a minimum of 16 hours per week during business hours. In addition to regularly scheduled time, the ideal candidate will have flexibility and be able to work additional hours to meet the needs of the business. The successful candidate will have experience providing EAP assessment and referral services in addition to counseling.
Job Purpose and Reporting Structure:
Under the direction of the EAP Services Center manager, the EAP counselor ensures consistent availability to promptly respond to incoming telephone calls from the corporate client’s employees and family members. The EAP counselor assesses for a behavioral health emergency or crisis, provides brief assessment and counseling, gathers demographic information, explains benefits, and makes appropriate referrals in accordance with company policies and procedures. Counselor also provides case management services for formal and mandatory referrals.
Essential duties and responsibilities include the following. Other duties may be assigned:
- Act as a customer service link between the corporate client and its employees and family members to provide professional, non-judgmental response, ensuring consistent availability to promptly respond to incoming telephone calls.
- Assess for a behavioral health emergency or crisis, provide brief intake assessment, phone counseling when appropriate, gather demographic information, explain benefits, and make an appropriate referral to an affiliate or other treatment providers.
- Provide authorization of appropriate sessions. Fax or mail referral packet, including FEI billing forms and authorization, to the affiliate.
- Document information obtained from calls into the computerized system to include intake, referrals, complaints, requests for general information, etc.
- Provide assistance with the affiliate network by contacting affiliates to update and maintain accurate information. Locate and screen potential providers for membership in the EAP network. Support affiliate network functions and consistency.
- Respond to other customer needs as appropriate.
- Complete special projects as assigned.
- Complete and maintain all required paperwork, records, documents, etc.
- Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.