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The House of the Good Shepherd
Utica, NY
Posted: 28 Feb 2017

The next CEO will have the opportunity to build upon these successes and challenges to advance an ambitious strategic plan. The executive will be charged with carrying out strategic activities that seek to grow the scope of programming impact as well as, potentially, the geographic footprint of The House. All of these activities will be done in partnership with a professional, dedicated board and a strong senior leadership team.

Project Hospitality
Staten Island, NY
Posted: 28 Feb 2017

With the elevation of Rev. Terry Troia to CEO, Project Hospitality is looking to enhance its management structure for future growth and is seeking an executive director (ED). This is a newly created position that reports to the Project Hospitality Board of Directors and a dotted reporting line to the CEO. The new ED will build on a legacy of effectiveness and passion for serving Staten Island, ensuring that the agency’s history is honored while leading the organization into the future. The ED will share a commitment to serving the Project Hospitality mission and have a proven track record of innovation and leadership. She or he will lead and motivate a high performance executive management team of direct reports:

  • Chief program officer
  • CFO
  • COO
  • Director of contracts
  • Deputy director for planning and evaluation.

The ED will ensure the financial strength and operating efficiency of the organization.

The board and CEO are looking for a mission-focused, seasoned, strategic and process minded leader with excellent managerial and finance skills and experience serving in a human services organization. The ED must be a leader who is able to help the management team deliver measurable, cost effective results to make Project Hospitality’s strategic vision a reality. Importantly, the successful ED will have the skills, sensitivity and personal confidence to tap into the power that each member of the team brings to this mission. The ED will be able to see the “big picture” and streamline the processes to create a stronger infrastructure on which to grow. While it is essential that the ED implement efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the client focused culture that drives the success of the organization.


  • With the board’s leadership and direction, collaborate with the CEO to develop the strategic plan. Lead the execution of the plan while ensuring the budget, staff and priorities are aligned with Project Hospitality’s core mission.
  • Provide strong day-to-day leadership; support an open door policy among all staff; cultivate the values of a client driven culture throughout the organization.
  • Develop, maintain and strengthen systems and procedures and ensure the smooth running of day-to-day operations.
  • Provide direct oversight of facilities, programs, finance, human resources, training, information technology, and general administrative functions.
  • Create coaching and professional development opportunities for senior program staff and program directors.
  • Responsible for risk management and legal activities including letters of agreement, contracts, leases, and other legal documents and agreements.
  • Ensure that the organizations’ programs are in compliance with all federal state, funding, and city regulations, certifications, and licensing requirements.
  • Create, edit, review, and keep current a range of operational policies and internal controls.
  • Working with the CEO, submit accurate and timely progress and financial reports to the board of directors. 

Children's Health Homes of Update New York
Albany, NY
Posted: 17 Feb 2017

CHHUNY is recruiting for an executive director to oversee the provision of family driven, care management services. CHHUNY is an independent entity created by 20 of Upstate New York’s leading child and family agencies to establish a Children’s Health Home. CHHUNY uses a model of care management based upon the belief every family has strengths, and are the natural and most effective drivers of their own care. This model also ensures families have ‘‘voice and choice’’ at every stage in the care management process.

A health home is a care management service model whereby all of an individual’s caregivers communicate with one another so all the patient’s needs are addressed in a comprehensive manner, primarily through a care manager. Health home services are provided through a network of organizations – providers, health plans and community-based organizations. When all the services are considered collectively, they become a virtual "health home."

As CHHUNY covers 54 counties, the successful candidate may be located in, and work from, anywhere in Upstate New York. The CHHUNY executive director’s responsibilities include but are not limited to:

Governmental Relations

  • Establish and maintain business relationships with the New York State Department of Health, Office of Children and Family Services, and Office of Mental Health; SED projected
  • Initiate and respond to county governmental entities including Single Point of Access, local government unit, and department of social service
  • Represent CHHUNY at state and local government meetings
  • Work with Health Homes of Upstate New York (HHUNY) to assure regulatory compliance regarding designation and continuing operations
  • Coordinate advocacy for additional government grant support on CHHUNY’s behalf, along with other advocates

Board of Directors

  • Principal contact for board membership development
  • Oversight of operating agreement implementation
  • Development of board meeting schedule and agenda
  • Follow-up with board agencies regarding in-kind contribution
  • Organize strategic planning, annual budget, and activity planning

Business Operations

  • Oversee the integrity of CHHUNY’s financial operations
  • Oversee budget development and implementation, as well as maintenance/expenditures of CHHUNY assets
  • Initiate and oversee CHHUNY marketing


  • Review and amend basic contracts for use with HHUNY, Care Management Agencys (CMA) and managed care organizations (MCO)
  • Review all CMA network contracts, negotiating each as necessary
  • Take the lead in negotiating HHUNY and other service contracts

Industry Relations

  • Establish and maintain relationships with other Health Homes including NYC CCF, the New York State Health Home Coalition, and the adult health home sector
  • Represent CHHUNY in small regional interactions between local health homes and local government

Hillside Family of Agencies
Buffalo, NY
Posted: 16 Nov 2016

Hillside Children’s Center has an opening in our Western Region: Buffalo, Batavia, Warsaw, Cuba, and Jamestown!

We have care manager and care coordinator openings for two new programs: Preventive services and Children’s Health Homes. Make a difference in your community, come join our family!

Hillside Family of Agencies
Rochester, NY
Posted: 6 Jun 2016

Hillside Family of Agencies is looking for a director of strategic planning in Rochester, New York! The director of strategic planning is responsible for enhancing and managing the strategic planning and management process under the direction of the chief strategic planning officer, integrating the strategic planning process with other agency planning processes, and partnering with leadership to ensure strategy is communicated and cascaded so all employees see their role.

This role will be accountable for facilitating the development of strategic priorities and for shorter-term resource and implementation planning. The director of strategic planning is key in driving alignment across programs and staff groups and ensuring linkages between cross-functional groups on execution against shared goals. Responsibilities also include assessing and implementing prioritization and planning tools as well as tracking and reporting progress against objectives.

This is a highly collaborative role requiring strong partnership skills with multiple stakeholders. High ego, high control individuals will not be a good fit.

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